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Frequently Asked Questions

At DH-Consulting, we've done our best to create a Website that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of Frequently Asked Questions. If you do not find an answer to your question here, Contact Us.

When was the last time you used the yellow pages or any kind of phone book? When was the last time you saw anyone use a phonebook for anything other than pressing flowers, or for kindling in their fireplace?

We all have them (many of them) and there are times when it can be convenient -- if you know exactly what you are looking for and they are located where you live. Hopefully you will even find a few worthwhile listings. But the ease of internet search (particularly Google and Yahoo) means that fewer people are using printed books when searching for products and services. So why would you continue putting your efforts and marketing dollars into advertising there? Does your company logo even look good on yellow paper?

The American economy, in times both good and bad, is driven by the success of small business. Yet so many small businesses do not have a good searchable website, or worse they have no web site at all!


We know that small business owners are among the busiest people, and we have heard some claim they do not have the time or financial wherewithal to develop a good web site. This is a BIG mistake! Customers are continually searching the internet looking for products and services. And rightly or wrongly, they often judge whether or not to do business with your company on the basis of your web site. Here are some small business web site myths revealed:



It will cost tens of thousands of dollars to create a web site.
Not necessarily. There are plenty of excellent web sites that can be produced for well under $1,000 and can help drive new customers to your business. However it is true that the more pages there are on your site (for those of you with a great deal of information to share), the greater is the investment.

I don’t have the staff to update the web site.
This is certainly a legitimate concern, since having an out-of-date web site with tired content that is never updated is possibly worse than having no web site at all. But many Content Management Systems (CMS) are so good now that it is an easy task to update the web site, so easy that your 12-year old can probably help you do it!

My competition does not have a web site so why would I need one?
The other variation on this is when we hear “My industry isn’t into technology, so we don’t need a web site. It simply isn’t true. In fact, if you are seriously asking this question you probably are headed for either retirement or extinction. The fact that your competition may not have a website is great for you. When their customers are looking for them, they can now find you!

I don’t have lots of frequently updated content for my web site.
Another way for you to avoid the brochure web site syndrome is to use things like photo galleries showing happy customers and employees, or a short video, like something that shows behind the scenes or the quality processes that go into your business. An interactive Q & A is another way to engage visitors. Before and after photos, Customer Testimonials, and links to Affiliates all look great to potential customers.  One page sites can be extremely informational, Menus, Hours of Operation and Directions to you are always needed!

All that SEO stuff is too hard to figure out.
SEO or Search Engine Optimization refers to using the words and phrases on your web site that your customers will use when searching for the type of products and services you offer. Let’s say you are a dry cleaner and there are several competitors in your area. A new family moves into town, or an existing family is unhappy with their current dry cleaner, and while they can ask people for a recommendation, chances are greater that they will search for a dry cleaner on their own as well. What do you think will they type into the search engine? Often the search phrase will include the type of business you are in (dry cleaner) as well as your area, county or town. Create your own list of possible phrases, but an in-depth analysis of what people are actually doing (this can be done by your search marketing vendor) will probably surprise you. Having optimized keywords (one per page being best) will bring your site higher on Google and Yahoo. Having a web site that is search optimized is fast becoming the single most important thing that can help your business.

So if you are a small business and have a less than great web site or no web site at all, you are missing a great opportunity to be there when potential new customers are looking for your product or service. And you are also missing an opportunity to tell your story in a fun and engaging manner. Customers are looking for what you have to offer. Will they find you?

Let D-H-Consulting help you get your product on the web!

Do you have a question that we haven't answered here? Please drop us a line and let us put your mind at ease! Email us!  D-H-Consulting@live.com

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